Shipping

We offer free shipping Australia wide. I am more than happy to offer local pick up if you are happy to collect directly from myself in Geelong, Vic 3218 or I can organise another local collection point in Brooklyn, Vic 3012. 

Your original artwork will be photographed before, during and after packaging for record keeping purposes. We package with the utmost of care and your piece will be shipped via tracked courier.  Please expect your artwork to arrive within 14 days. This is an estimated timeframe and delays can occur. 

Once your artwork has been collected by the courier you will be provided your tracking information via email. Any follow up of tracking is at the customers responsibility with the nominated courier. In regards to delivery date and to make themselves available to take delivery of artwork during business hours. Or in accordance with the carriers instructions. Monica Henry will not be liable for costs associated with any returned goods that could not be delivered because no one was available on collection. Any additional shipping expenses on return of delivery, will be at the customers own expense. Refunds will not be granted because of return delivery reasons. 

The parties acknowledge that delays in shipping do occasionally occur, and Monica Henry is not liable for any loss and damage caused by the delivery delays, nor to refund any amounts paid for the order or delivery of the order. The parties acknowledge that Goods may be damaged in transit by the carriers and Monica Henry is not liable in any way to provide a refund. Insurance may be carried out by the customer at their own expense, with prior arrangement via email with Monica Henry at monicahenryart@yahoo.com.  Monica Henry will not dispatch Goods to PO box addresses.

On opening your artwork please handle with care as I cannot be held responsible for any damage to the artwork on rough handling during opening.

If you are looking for international shipping please get in touch with us at monicahenryart@yahoo.com for a shipping quote. Please be aware additional duties and/or import taxes may apply upon your orders arrival into your country depending on your local tax and customs laws. You will need to clarify this with your customs office.